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The groundbreaking steps we’ve made in resolving conflict

Conflict Resolution Day 2015 Conflict Resolution Day is an annual day of celebration, highlighting the steps we, as a society, have made towards tackling conflict in public sectors, schools and the workplace. It is held on the third Thursday of October every year. The image above shows various buzzwords relating to conflict resolution, including ‘negotiation,’

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The Importance of Managing Difficult Calls/People

Safeguard your staff, clients and organisation, prevent and manage workplace conflict. Conflict is a part of daily life for many vulnerable people. Whether staff member, caller or both, confrontational situations can often escalate and seem unavoidable – poor practice is often at the heart of conflict within the work place. The importance of quality training

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Some Of Our Clients

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