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The groundbreaking steps we’ve made in resolving conflict

Conflict Resolution Day 2015 Conflict Resolution Day is an annual day of celebration, highlighting the steps we, as a society, have made towards tackling conflict in public sectors, schools and the workplace. It is held on the third Thursday of October every year. The image above shows various buzzwords relating to conflict resolution, including ‘negotiation,’

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ICM Launches National Standards to Meet Positive and Proactive Care Standards

The ICM is has launched its ‘National Minimum Standards for the Training & Application of Physical Interventions’. Following 2 years of consultation that started with an ICM National Conference at the University of Brighton and hosted by Sussex Partnership NHS Trust, these NMS are designed to sit alongside its ‘Quality Award Centre Accreditation for Positive

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Conflict Management Training: A Glossary

Steps-Training Ltd specialise in the prevention and de-escalation of conflict in the work place. But with all the complicated terminology that can be involved, we thought we’d help clear things up! Read the glossary below for a summary of terms and phrases most commonly adopted by industry professionals. BOUNDARY – ‘A SYMBOLIC AND DEFINITIVE LINE

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