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A Graduate’s Journey Working in Support Services

Chapter 2: Working as a support worker – expectation vs reality Callum* has recently completed a Masters degree in Advanced Psychology and chosen to embark on a career as a support worker within support services. We’ve been following Callum’s journey and experiences, focussing on his qualifications, job role and responsibility, supervision and client group. Read

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Volunteers Awareness Week – Can Volunteering help you grow?

Volunteers Awareness Week 1st – 7th June 2016 Another year has passed since we wrote about Daniel and Julie, who were volunteering within their communities. This Volunteers Awareness Week, we spoke to Nicky James, who volunteers for St John Ambulance, and Max Swindon, who has experience of volunteering across various sectors, including with the elderly

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A Graduate’s Journey through Working in Support Services

Chapter 1: Embarking on a new path as a support worker Callum* has recently completed a Masters degree in Advanced Psychology and chosen to embark on a career as a support worker within support services. We’re going to be following Callum’s journey and experiences, focussing on his qualifications, job role and responsibility, supervision and client

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The truth about Lone Working: One social worker’s honest account

Roughly 22% of the working population spend time ‘Lone Working,’ ie, isolated in any environment or building. Employees can become victims of verbal abuse, harassment, threat and even physical violence, when working alone. Katy* is a 22 year old social worker from South Wales. She regularly works alone, and feels that despite being aware of

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One woman’s powerful story of caring for someone with dementia

National Dementia Carers Day 2015 – 14th September World Alzheimer’s Day 2015 – 21st September Dementia is an increasingly common illness, affecting hundreds of thousands of individuals in the UK, and directly impacting on the lives of many others. Alzheimer’s is the most common form of dementia, affecting 62% of those diagnosed with the illness.

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2 Incredible Volunteers: the Reward of Helping Others

Volunteering is increasingly common in the UK. Last year, we wrote about Tia, who volunteered with charitable organisation, Home-Start. This year, in honour of Volunteers Awareness Week, (1st -7th June), we’ve spoken to two volunteers in Wales, who share their stories about helping in their local community. Daniel is a student of English Literature and

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Time to Talk: Why it's Time to Change the way we talk about Mental Health

Time to Talk, February 5th 2015 Living with a mental health condition can be hugely challenging, especially when it comes to the loneliness and isolation that stems from feeling unable to discuss our problems. But mental illnesses are increasingly common in modern society, with 1 in 4 of us experiencing some form of mental health

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When Work Life gets Tough: Conflict at Work

Have you ever experienced conflict at work? At Steps Training Ltd, we believe that uncomfortable situations can be diffused with minimal effort using appropriate conflict management skills including reporting & recording. In this blog post, we’re asking individuals about their experiences of conflict and aggression in the workplace. Mike, 43, Chef, Violence Years ago, Mike

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Volunteering: Caring and Sharing in the Community

Volunteering, Caring and Sharing in the Community Volunteering, (providing unpaid help to vulnerable individuals or groups), is increasingly common in the UK, especially as the job market becomes more competitive. Many people site the desire to help and the satisfaction brought about by results as their reasons for participating in voluntary activities. Below, Tia Davies

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Preserving Dignity in Care through Creativity

Loss of dignity and individuality are often associated with the ageing process, particularly in relation to individuals suffering from dementia. Below, case worker Fiona Finn, discusses her experience of assisting individuals living with dementia. Loss of dignity is a phrase often used in relation to getting older – the reduction of independence, the need for

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